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A message from Sue Croft

This has been a hectic couple of years thanks to COVID. Like all health services, we follow Queensland Government Health directives and the scientific evidence regarding COVID. To help keep the next few months smooth as can be, we are providing clear guidelines for our staff (physiotherapists and reception staff) and patients regarding vaccination status and other requirements when coming to our practice. This information will be updated regularly, but you can understand that things are changing rapidly on a daily basis thanks to the Omicron COVID variant and if you arrive at the practice and are asked to do something by our secretaries or a physiotherapist, please follow their direction. Omicron is ever-present and we want to keep our doors open to patients to help them with their pelvic health issues.

Some key points:

  • All our staff are fully vaccinated.
  • A critically important requirement is to please be respectful and kind to our staff who are trying very hard to help you with both booking your appointments and treating your condition.
  • If you are feeling unwell (see symptoms below) – please convert your appointment to a Telehealth appointment or reschedule your appointment.
  • COVID Symptoms just to remind us all: People with COVID may experience symptoms such as fever and respiratory symptoms such as coughing, sore throat, shortness of breath. Other symptoms can include runny nose, acute blocked nose (congestion), headache, muscle or joint pains, nausea, diarrhoea, vomiting, loss of sense of smell, altered sense of taste, loss of appetite and fatigue. To stop the spread of COVID-19 people with even mild symptoms of respiratory infection should get tested. If you have hayfever and this is a common occurrence, please wear a mask anyway.
  • Please use the sanitiser inside the front entrance after opening the door.
  • We require all patients and visitors to our practice to wear a mask correctly, covering their nose and mouth due to the still high risk of circulating COVID in the community. This is to protect our staff and provide them with a safe work environment as well as protecting other patients at our practice.
  • If you have a medical exemption for a mask, please provide evidence to my staff when you come in.

Please be aware that conditions and protective procedures may change at any time. We all follow evidence-based practice at Sue Croft Physiotherapy and as such encourage everyone to continue to update their vaccinations with boosters as soon as they are available to protect the vulnerable in our community (many of our children are not yet able to have the vaccination and those who are more vulnerable to catching the virus due to pre-existing health conditions). The evidence is strong that whilst you may still get COVID if vaccinated, it is unlikely that you will get seriously ill or require an ICU admission. Vaccinations are helping to keep Australian businesses open and helping our hospital and all health care workers safe.

I hope these guidelines are clear and help you understand what is required when you come for your appointments. If you elect to change, cancel or defer your appointment for other reasons, please call within 24 hours of your appointment otherwise a late cancellation fee may be imposed.

If you are unsure about any aspect of your appointment, please call us on 0407 659 357.

Thank you for your cooperation

Sue Croft