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A message from Sue Croft

This has been a hectic couple of years thanks to COVID. Like all health services, we follow Queensland Government Health directives and the scientific evidence regarding COVID. To help keep the future as smooth as can be, we are providing clear guidelines for our staff (physiotherapists and reception staff) and patients regarding vaccination status and other requirements when coming to our practice. This information will be updated regularly, but you can understand that things are still changing and if you arrive at the practice and are asked to do something by our secretaries or a physiotherapist, please follow their direction. Omicron is ever-present and we want to keep our doors open to patients to help them with their pelvic health issues.

Some key points:

  • A critically important requirement is to please be respectful and kind to our staff who are trying very hard to help you with both booking your appointments and treating your condition.
  • If you are feeling unwell (see symptoms below) – please convert your appointment to a Telehealth appointment or reschedule your appointment.
  • COVID Symptoms (just to remind us all): People with COVID may experience symptoms such as fever and respiratory symptoms such as coughing, sore throat, shortness of breath. Other symptoms can include runny nose, acute blocked nose (congestion), headache, muscle or joint pains, nausea, diarrhoea, vomiting, loss of sense of smell, altered sense of taste, loss of appetite and fatigue. To stop the spread of COVID-19 people with even mild symptoms of respiratory infection should get tested. If you have hay fever, and this is a common occurrence, or if you only think you have a common cold, please wear a mask anyway. We need to limit transmission of viruses by way of coughs and sneezes.
  • We do not insist in patients wearing masks at this time, but if you have any symptoms as explained above, we would greatly appreciate you wearing one. We can provide you with a mask if you do not have one.
  • Please use the sanitiser at reception.

Please be aware that conditions and protective procedures may change at any time. We all follow evidence-based practice at Sue Croft Physiotherapy and as such encourage everyone to continue to update their vaccinations with boosters as soon as they are available to protect the vulnerable in our community (many of our children are not yet able to have the vaccination and those who are more vulnerable to catching the virus due to pre-existing health conditions). The evidence is strong that whilst you may still get COVID if vaccinated, it is unlikely that you will get seriously ill or require an hospital admission. Vaccinations are helping to keep Australian businesses open and helping our hospital and all health care workers safe.

If you elect to change, cancel or defer your appointment for other reasons, please call within 24 hours of your appointment otherwise a late cancellation fee may be imposed.

If you are unsure about any aspect of your appointment, please call us on 0407 659 357.

Thank you for your cooperation

Sue Croft